Sumit Gaur is a delivery leader with over 20 years of experience in customer service operations, currently serving as the Head of Client Delivery for the India and Singapore region at Dayforce. Previously, Sumit held various leadership roles, including Cluster Head at Aon Hewitt India, where responsibilities included managing P&L for over 125 clients and leading a mid-sized team. Sumit’s career also encompasses significant positions at IBM and Tata Sky, focusing on operations and customer care. Sumit earned a Bachelor of Science in Maths and Physics from Hemwati Nandan Bahuguna Garhwal University and completed an Executive Program in HR Management at XLRI Jamshedpur.
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