Mike Floyd

Mike Floyd is an experienced quality assurance professional and technical support engineer with a strong background in regression testing, issue tracking, and client support. Mike's career spans multiple roles, including QA Analyst at Inform, Inc. and Lead Technical Support Engineer where significant contributions included leading QA teams, automating testing processes, and creating support documentation. Mike has worked with various companies such as IfThen Digital, Hudson MX, Steady, and Sizmek, applying in-depth knowledge of product requirements to improve testing procedures and support client operations. Educationally, Mike holds an Associate of Arts degree in Interactive Media Design from the Art Institute of Atlanta.