Murphy Chan is currently the Senior Vice President and Head of Business System for Cards & Unsecured Lending at DBS Bank, where they focus on digital services, process transformation, and data-driven business strategies. With a background in marketing and project management, Murphy previously managed loyalty solution projects for major banks and retail companies across the Asia Pacific region. Their earlier roles include Marketing Executive at 電訊盈科 and Administrations and Marketing Officer at 新鴻基地產, where they contributed to loyalty marketing operations and strategic program development. Murphy has received multiple awards for their innovative digital initiatives in banking and has a history of streamlining processes to enhance customer experiences.
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