Simon Ang

Simon Ang is currently the SRE Lead at DBS Bank, where they focus on training site reliability engineers in incident response and blameless incident retrospectives. With over 10 years of experience in incident response and problem management, Simon has successfully driven recovery efforts and implemented improvements, notably reducing high severity incidents by 50% in previous roles. Simon's career includes positions at Shinsei Bank and IBM, where they specialized in proactive problem management and incident resolution. They hold a Bachelor's degree in Network Computing from Monash University and a Diploma in Computer Studies from Ngee Ann Polytechnic.