DCM Services
Laurel Bock is a seasoned professional with extensive experience in client relations and veterinary medicine. Currently serving as a Client Liaison at DCM Services since April 2020, Laurel Bock reviews reports, resolves client issues, and maintains web content. Previous roles include Estate Collection, Scheduling Coordinator at Secret Shopper®, and Cleaner at Marsden Building Maintenance. A Certified Veterinary Technician, Laurel Bock has worked at South Metro Animal Emergency Care and the University of Minnesota-Veterinary Medical Center, gaining expertise in emergency care, patient triage, and laboratory procedures. In addition, Laurel Bock held the position of Lead Blood Bank Coordinator at Twin Cities Animal Blood Bank and taught as an Adjunct Instructor at Globe/MSB. Laurel Bock holds an AAS degree in Veterinary Technology from Argosy University Twin Cities.
DCM Services
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Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, visit www.dcmservices.com.