dcs plus is a leading travel technology company, committed to designing and developing enterprise technology solutions for the travel and tourism industry. It is the only company in the travel sector that has its own full software stack addressing the needs of all types of travel operators: TMCs, DMCs, tour operators, OTAs. Founded in 2002,dcs plus has a portfolio of hundreds of customers in more than 45 countries. dcs plus has significant multi-GDS integration experience, and distribution agreements and partnerships with Amadeus, Sabre and Travelport. Having an in depth understanding of the current distribution landscape, dcs plus also developed technologies that provide direct access to Lufthansa Direct Connect and Emirates Direct Connect. dcs plus products are used by many members of global Travel Management Companies (TMCs) including Lufthansa City Center, BCD Travel, Egencia, GlobalStar, HRG, FCM Travel Solutions, Radius Travel, American Express and Uniglobe.

Software

Travel & Leisure

dcs plus

dcs plus' headquarters in Bucharest, Romania

This department manages employee relations, recruitment, and overall workforce administration.

Human Resources

This department focuses on enhancing customer satisfaction and engagement through analysis, coordination, and management of customer interactions.

Customer Experience

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

This department focuses on analyzing geographical data and trends to support strategic decision-making.

Mapping Analysis

This department focuses on ensuring the quality and reliability of software products through testing and validation processes.

Software Quality Assurance

The Customer Experience Team at dcs plus is dedicated to enhancing client interactions and satisfaction across the travel technology landscape. This team focuses on understanding customer needs, streamlining the user journey, and ensuring seamless integration of dcs plus solutions for diverse travel operators. By leveraging insights from global account management, they work to foster strong relationships with clients, promote usability, and ensure that the software solutions meet the evolving demands of the travel industry.

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Other teams

Customer Experience

Software Development

Mapping Analysis

Software Quality Assurance

Customer Experience Team