Paul Hamby

Paul Hamby is the Director of Global Technical Support at DDN Storage, where they manage a global team providing 24x7 technical support. With over 17 years of experience in customer relationship management, escalations, and project management, Paul has a proven track record in enhancing customer satisfaction and driving business success. Before their current role, Paul held various positions, including Escalation Support Manager at DDN and Customer Advocate at NetApp, where they excelled in building strong customer relationships and resolving critical issues. They earned a Master of Business Administration from Colorado Technical University and a Bachelor of Business Administration in Finance from Wichita State University.