Michael Mullis is a seasoned professional in the field of IT service delivery and account management, currently serving as a Technical Account Manager at Decisive Data Systems since September 2025. Prior to this, Michael held the position of Deputy Director of Service Delivery at Velonex Technologies following its acquisition of Newberry Group's Commercial Programs IT, where responsibilities included operations reporting to the CTO and CEO. At Newberry Group, from February 2018 to April 2024, Michael was promoted to oversee service delivery, manage client infrastructure, and work on strategic operational direction alongside senior leaders. Michael's career began in 2000 at Next Level Technology as a Service Manager, successfully handling escalated customer issues and fostering positive relationships. Michael holds an Associate of Arts degree in Computer Information Systems from Villa Julie College.
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