Suzanne Gonzalez

Suzanne Gonzalez currently serves as a Senior Crisis Counselor at DeafLEAD, focusing on training and supporting crisis counselors, conducting client follow-ups, and providing essential crisis management services. Prior to this role, Suzanne worked as a Crisis Counselor at Crisis Text Line and held various positions in educational and retail management, including Auxiliary Manager and Front Desk Coordinator at BASIS Independent Schools. Significant experience in operations management was gained during tenure at Ann Taylor Factory and Victoria’s Secret & Co., where responsibilities included hiring, training, scheduling, and payroll management. Suzanne holds a Bachelor’s Degree in Developmental and Child Psychology from Southern New Hampshire University.