RP

Rob P.

Customer Support Manager

Rob P. is an experienced professional with a diverse background in customer support, technical management, and team leadership. Currently serving as the Customer Support Manager at Deako Smart Lighting since 2017, Rob has developed scalable support systems to manage ongoing company growth. Prior roles include Technical Support Manager at CommerceHub and Mercent, where Rob earned significant savings through operational improvements and team restructuring. Earlier experience includes managing software support teams at Paperless Business Systems and providing customer service in recreational settings. Rob holds a Bachelor's degree in Computer Science from Elizabethtown College.

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