Sofia Balali is an experienced professional with a diverse background in client success, education, and research. As a Senior Client Success Manager at Dealsuite.com from January to July 2025, Sofia focused on enhancing client satisfaction and success. Prior to that, a role as a Lecturer at the University of Amsterdam involved instructing the 'Interdisciplinary Research' course for the MSc Brain and Cog. Sciences program, along with developing educational materials and mentoring master's students. Earlier experience includes working as a Scientific Researcher at TNO, conducting literature reviews and data analysis, and as a Research Assistant at Utrecht University analyzing gaze-action coupling phenomena. Additionally, Sofia has a long history as a Freelance Language Teacher, providing customized educational plans for language exam preparation. Sofia holds a Master of Science in Applied Cognitive Psychology and participated in an Honors Program in Interdisciplinary studies, both from Utrecht University.
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