Clémence Aubert is a Customer Journey Leader with a strong background in improving customer experience and adapting business strategies to local needs. They previously held positions at Decathlon France, where they managed various roles including Concept Format Project Manager and Store Manager, focusing on digital transformation and customer service strategies. Clémence additionally worked as an Account Manager at Edelman, contributing to communication tools for major brands, and gained valuable consulting experience through projects at Cambridge University. Their educational background includes a program at Cambridge University, enhancing their analytical and strategic skills in various business contexts.
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