William Roué is a leader in customer service and experience, currently overseeing a team of twelve at Decathlon France, where their focus is on enhancing customer experiences through innovative and attentive service. Previously, Roué worked in various roles, including project manager at DEUX CHOSES LUNE and held multiple positions at Decathlon, such as Leader of Communication and Team Business. Roué holds a range of academic qualifications, including a BTS in International Trade and a Top-up Bachelor in International Sales and Marketing from IBA Kolding.
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