Jacob A.

Jacob A. is a Junior Systems Administrator at Decisions since May 2023, responsible for administering and troubleshooting technology needs, managing infrastructure, and scripting tasks using PowerShell. Previously, Jacob served as a Technical Application Support Specialist, providing assistance with the Decisions No-Code Business Automation tool. Experience as an Information Technology Field Technician at AMEOT involved onsite troubleshooting and maintenance of client infrastructure. Earlier roles include working as a Campus Missionary Intern at Cru and a Student Technology Learning Specialist at Virginia Peninsula Community College, where Jacob developed tech help resources and managed computer lab operations. Formal education includes a Bachelor of Science in Information Technology from George Mason University and an Associate of Science degree in Information Technology from Thomas Nelson Community College.