JL

Jasper L.

Project Manager at Decisions.com

Jasper L. has a diverse work experience spanning various industries and roles. Jasper is currently working at Decisions as a Project Manager, where they started in February 2022. Prior to that, they served as the Lead Decisions Developer at the same company from October 2021 to January 2022.

In 2021, Jasper worked as a Business Manager at CrossRoads Church (Norfolk) from July to October. Before that, they held the position of Project Manager and Consultant at Activeo in 2016, from January to July.

From 2013 to 2016, Jasper worked at Zuellig Pharma as an Associate Manager of Customer Care. Jasper was responsible for managing customer relationships.

From 2005 to 2013, they worked at TDCX as a Project Manager, overseeing various projects.

Prior to that, Jasper held positions at SISTIC.com Pte Ltd as an Account Executive, Client Services in 2004, and at Sitel as an Escalation Specialist in 2003.

In the early years of their career, Jasper worked at ThatWeb Solutions Pte Ltd as a Project Manager from 2001 to 2002, and at CyberTech Communications (S) Pte Ltd as an Applications Development Manager from 2000 to 2001.

Jasper L. has a diverse education history. Jasper obtained a Master's degree in Business Administration and Management from Regent University between the years 2019 and 2021. Prior to that, they obtained a Bachelor's of Science (B.Sc.) degree in Information Systems Technology with a concentration in Information Security from the same university, studying from 2016 to 2019.

Jasper's education journey also includes a Diploma in Computer Studies from Ngee Ann Polytechnic, which they completed from 1994 to 1997, specializing in Computer Software Engineering.

In addition to their formal education, Jasper has pursued various certifications and training programs. Jasper completed an Accelerated Coach Training Program in Life Coaching at Lifeforming Leadership Coaching in 2015. In 2011, they obtained a Certificate in COPC® High Performance Management Techniques from COPC, focusing on Contact Centre management.

Jasper has also acquired several certificates related to insurance. Jasper obtained a Certificate in General Insurance from the Singapore College of Insurance. Additionally, they hold a Certificate in Health Insurance from the same institution, earned in 2009.

Furthermore, Jasper has completed retail-related certifications. Jasper obtained a Certificate in WSQ RE-SS-102E-1 WORK EFFECTIVELY IN THE RETAIL ENVIRONMENT from WSQ in 2011. Jasper also earned a Certificate in WSQ RE-SCS104E-1 PERFORM POINT OF SALE OPERATIONS from the same institution in the same year.

Moreover, Jasper has accumulated several additional certifications from LinkedIn and other platforms. Notable certifications include "Project Management Simplified," "Business Process Improvement," "Comparing Agile versus Waterfall Project Management," "Teamwork Foundations," "Building Business Relationships," "Communication Foundations," and "Customer Service Foundations," all earned in 2021. Additionally, they obtained certifications such as "Influencing Others," "Time Management Fundamentals with Microsoft Office," and "Tips for Writing Business Emails" in 2021.

Jasper has also received several certifications in Microsoft Office, including "MSOE: Microsoft Excel 2013 Expert," "MSOE: Microsoft Word 2013 Expert," and "MSOMS: Microsoft Office 2013 Master Specialist," all obtained in 2016.

Finally, Jasper has earned various certificates related to Salesforce, including "Accounts & Contacts," "CRM Basics Badge," "Chatter Basics Badge," "Diversity & Inclusion Strategies," "Salesforce Basics Badge," and "Service Cloud Basics Badge." However, the specific details regarding the time of completion are not provided.

Links

Timeline

  • Project Manager

    February, 2022 - present

  • Lead Decisions Developer

    October, 2021

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