Bryan Riter

Bryan Riter is an accomplished Director of Customer Care at Deckers Brands, overseeing customer experience operations across North America for five prominent brands since April 2017. With prior extensive experience at DIRECTV, Riter managed performance and customer experience across 27 contact centers, implemented Continuous Improvement Management, and led initiatives focused on enhancing service quality. Riter began a career in customer care at AT&T as an Area Manager in Technical Services and holds a Bachelor's degree in Organizational Leadership from Colorado State University Global.