John Goodwin is an experienced quality assurance analyst with a strong background in eCommerce and customer service. Currently serving as a Quality Assurance Analyst II at Deckers Brands since November 2011, John has a pivotal role in testing website improvements prior to launch. Prior positions at Deckers Brands include Quality Assurance Analyst I and Customer Service Representative, where responsibilities encompassed customer service, training, and project management. Earlier professional experience includes a General role at Satchmo's and a student shift manager position at Northern Arizona University. Additionally, John worked from 1997 to 2003 as an Assistant to the President at Nuworld Business Systems, handling various operational tasks. John holds a Graduate Certificate in Professional Writing and a Bachelor of Arts in Philosophy and Religious Studies, both from Northern Arizona University.
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