Marisol Smith is an accomplished QA Manager with extensive experience in retail and service delivery management. Currently at Deckers Brands since November 2017, Marisol has progressed through roles such as QA Lead and Retail QA Analyst, demonstrating expertise in quality assurance processes. Previous experience includes five years at Curvature, where Marisol significantly enhanced service desk operations, improving SLA performance by 25% and reducing ticket times. Marisol has held various roles in retail management at Tillys and Wet Seal, developing teams, managing payroll, and driving sales performance. Educational background includes studies at UC Santa Barbara from 2006 to 2009.
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