Mark Alcaria has a diverse professional background in customer support and network research. Beginning as a Customer Care Associate at Conduent in April 2018, Mark transitioned to Teleperformance, where responsibilities as an Inbound Customer Support representative were undertaken from November 2019 to June 2021. Currently, Mark serves as the Senior Network Research Lead at Dedale (formerly Software Club) since October 2021. Mark holds an Associate degree in Marine Engineering from Salazar Colleges of Science and Institute of Technology.
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