Firas Haddad

Firas Haddad is an experienced professional in the field of information technology and operations management, currently serving as the Process & Systems Manager Operations at Dedrone since January 2023. Prior roles include Service Support Engineer at Tiliter, Moderator at CCC – powered by TELUS International, and IT Group Manager at Jordan Health Aid Society, where responsibilities encompassed evaluating system functionality and managing IT budgets. Previous experiences also include serving as a Technical Assistant at Caritas, where Firas developed over 20 database applications, and as a Personal Banking Accountant at HSBC. Firas began their career as a Technical Assistant at Al Hassan Youth Award, focusing on computer maintenance and data management. Educational qualifications include a Bachelor’s degree in Information Technology from Mutah University and a Diploma in Information Technology from Al-Balqa Applied University.