Alida Moreno currently serves as a Customer Success Manager at Deel since September 2024. Prior to this role, Alida worked at Valiot from January 2022 to August 2024 as an Account Growth & Customer Success Manager, effectively managing client relationships for a SaaS AI product in the manufacturing sector and leading a team to enhance account management for over ten B2B clients across Mexico, the USA, and Brazil. Alida's experience includes a position as a Key Account Manager at Luca, focusing on educational solutions for K12 students, and roles at WeWork, The New Agency Mx, Evek & Asociados, and Grupo Cinco Comunicación, establishing a solid foundation in customer experience and account management. Alida holds a Master in Business and Technology from Collective Academy and a Licenciatura in Ciencias de la Información y Comunicación from Universidad de Monterrey.
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