Diego Rincon is a seasoned professional in customer success and operations management, currently serving as a Customer Success Manager at Deel since September 2025. Previously, Diego held roles including Operations Manager at OP360, where management of Sales, Customer Service, and Content Moderation teams for various US-based clients was a key responsibility. Experience as an Operations Coordinator and Subject Matter Expert at OneLink involved analyzing product performance and collaborating on troubleshooting for Fitbit devices. Diego also co-founded InSightive, focusing on performance management for customer service teams, and served as Senior Operations Manager at HGS, overseeing multilingual programs. Earlier roles included supporting players for Clash of Clans at OneLink BPO and customer service for Fitbit. Diego holds a Bachelor of Pharmacy from Universidad de Antioquía, pursued concurrently with gaining professional experience.
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