EK

Eddy Kameche

Customer Success Manager at Deel

Eddy Kameche is a Customer Success Manager at Deel. Prior to joining Deel, Eddy worked as an Account Manager at Brightcove from October 2018 to December 2020. Before Brightcove, Eddy was with NeuLion as a Technical Support Coordinator and Quality Analyst from January 2017 to October 2018.

Eddy has extensive experience in customer support and B2B support, including training of 1st line support, campaign setup and monitoring, pricing tiers, and client onboarding. Eddy is also skilled in creating and updating troubleshooting manuals, root cause analysis, and resolution across various teams.

In their current role at Deel, Eddy is responsible for managing the success of Deel's customers by providing expert guidance on the use of Deel's products and services. Eddy works closely with customers to ensure they are getting the most out of Deel's platform and drives adoption of new features and updates.

Eddy Kameche first obtained a Bachelor's degree in Bank, Insurance and Finance from IUT de Quimper. Afterwards, they pursued further education by obtaining Level 2 and 3 certification from the Wine & Spirit Education Trust.

They are on a team with Cyrus Hira - Customer Success Manager, Julia Perrone - Customer Success Manager, Brazil, and Ryan Smith - Customer Success Lead NAM. Eddy Kameche reports to Bradley Liou, Director of Customer Success and Expansion.

Timeline

  • Customer Success Manager

    Current role

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