Gracie Collins is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager for Strategic Accounts at Deel since January 2022, specializing in managing accounts with a total Annual Recurring Revenue (ARR) exceeding $10 million. Collins has received notable recognition, including the ‘Deel Speed’ Award in 2024 and the NAM CSM of the Year Award in 2025. Prior to Deel, Collins held various customer success roles at hOp Life, where responsibilities included building relationships within the multifamily industry and onboarding clients. Experience also includes a position as a Field Marketing Coordinator at Bumble, managing a University Ambassador Program across North America, and various roles in event management and brand leadership in the advertising sphere. Collins holds a Bachelor of Science degree in Advertising from The University of Texas at Austin and has demonstrated a commitment to driving customer engagement and organizational success throughout a diverse career.
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