Sarah D. is a dedicated TechOps Specialist at Deel since March 2025, responsible for resolving complex integration and connectivity incidents and managing API troubleshooting across various systems. Prior to this role, Sarah worked as an Information Technology Support Engineer at Abt Associates, achieving a 95% resolution rate for IT-related issues using ServiceNow. Experience also includes serving as a Cloud DevOps Specialist and Salesforce Administrator at Banco Popular Dominicano, overseeing cloud solutions and optimizing deployment processes. Additionally, Sarah has provided Tier 2 support at Newtech S.R.L, focusing on cloud-based applications in AWS and GCP. Currently pursuing a Bachelor's degree in Computer Software Engineering from Universidad Abierta para Adultos.
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