Vicar Mae T.

Vicar Mae T. is an experienced content writer and quality assurance professional currently working at Deel since May 2022. In the role of Country Content Writer, Vicar Mae T. crafts content to address user needs and enhance organizational knowledge while collaborating with subject matter experts to refine clarity. Prior experiences include positions as a Quality Assurance Analyst and L2 Country Support Specialist at Deel, where responsibilities encompassed reviewing support tickets, conducting root cause analysis, and managing HR and payroll processes for clients in India. Vicar Mae T. also served as a Quality Assurance Officer at rhipe and a Quality Officer at TDCX, ensuring high service delivery standards and providing actionable feedback to enhance team performance. Earlier roles featured expertise as a Subject Matter Expert and Customer Experience Specialist, along with ESL teaching. Vicar Mae T. holds a Bachelor's degree in Accounting from the Philippine School of Business Administration.