Paul Kopp

Principal Customer Success Manager at Deepwatch

Paul Kopp has a diverse work experience spanning over two decades. Paul is currently working at Deepwatch as a Principal Customer Success Manager, where they focus on ensuring customer satisfaction by solving critical cybersecurity issues. Prior to that, they held the position of Senior Principal at Accenture.

Paul's longest tenure was at Symantec, where they served in various roles. As a Sr Principal Services Manager - MSS, they managed relationships with Symantec's largest clients, advised them on enhancing network security, and led service and threat reviews.

Before that, they worked as a Principal Services Manager - Americas at Symantec, where they showcased the value of the company's cybersecurity services to CISO/CIO level audiences. Paul also served as a Client Services Account Manager, responsible for managing post-sales accounts and serving as a point of contact for sales teams.

Earlier in their career, Paul held the position of Director, Business Development at Partners Consulting Services, Inc. Paul also worked at Bell Canada Teleglobe as a Relationship Development Manager, managing relationships with US-based enterprise customers, and as a Service Manager, overseeing data, voice, and eBusiness implementations for international customers.

Overall, Paul Kopp has extensive experience in customer success management, cybersecurity, relationship building, and sales expansion efforts in the technology industry.

Paul Kopp completed their Bachelor of Arts degree in Government at William & Mary from 1988 to 1992. Paul then pursued their Master of Arts degree in International Commerce and Policy at George Mason University from 1995 to 1997.



  • Principal Customer Success Manager

    September, 2022 - present