Zan S.

Zan S. is a seasoned professional with extensive experience in customer care and IT project management. Currently serving as Customer Care Manager at Deezer since September 2016, Zan oversees a team of customer service agents, ensuring high-quality support for users. Prior roles at Deezer include Senior Customer Support, where technical issues for international users were addressed via various communication channels. Prior to joining Deezer, Zan worked as a self-employed Project Manager and FOREX Trader and held several leadership positions at Colt Technology Services, managing IT support teams and projects. Zan's early career included roles at Pink Roccade and Texaco/Chevron, focused on IT support and change management. Zan holds a recent certification in Employee-Led Innovation from the University of Cambridge and a BSc (Hons) in Computer Science from the University of Greenwich.