Iryna K. is a results-driven Project Manager with over 15 years of experience in customer relations, including B2B and B2C sales, customer support, and key account management. Currently, Iryna manages web projects utilizing Magento, leading a distributed team and ensuring successful project delivery while enhancing client value. Previously, Iryna served as a Key Account B2B Manager at Vodafone, where they achieved significant increases in customer turnover and satisfaction. Iryna's career also includes leadership roles in customer service, where they implemented training programs and improved service standards. They hold a Master's degree in Applied Linguistics from Cherkasy Engineering and Technological Institute.
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