Burak Kaya

Burak Kaya is a Strategy & Change Design Consultant at DefineX, where they shape growth strategies for banks and fintechs through the development of transformation roadmaps and customer-journey models. With several years of experience in strategy, analytics, and management consulting, Burak has worked with a diverse range of clients, including banks, fintechs, and tech companies. Previously, they held positions at Mastercard and ING Bank Turkey, where they focused on optimizing sales operations and enhancing customer metrics. Burak holds a Bachelor's degree in Business Administration and Management from Ozyegin University.