Andrew Hopper

Andrew Hopper is an accomplished IT Service and Supplier Manager at the Department for Environment, Food and Rural Affairs since June 2013, focusing on the management and performance monitoring of Eviden in delivering Genesis services. Prior to this role, Andrew served as a Problem and Incident Manager at Natural England from February 2008 to May 2013, overseeing incident management for a broad user base and acting as the escalation point for incidents. Additionally, Andrew contributed as a BI Developer, developing management information reports with a strong emphasis on quality and business focus, utilizing Oracle Discoverer and Apex tools for reporting. Andrew holds a Higher National Diploma in Business and Accounts from Northumbria University, awarded between 1994 and 1996.