Chris Brooker is a Principal Service Designer currently working with NHS England, focusing on service design for appointments and bookings. With extensive experience across healthcare, government, finance, and manufacturing, Chris has led diverse projects and provided strategic design advice for innovative digital products. They previously founded a service design consultancy and served on the conference board for the Service Design Network. Additionally, Chris has taught service design methods at UK universities and developed startups in collaboration with major corporations. Chris holds a BSc (Hons) in Creative Product Design from the University of the West of England.
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