Iain Collis is a Global IT Service Management Specialist with over 20 years of experience driving high-performance IT service delivery. Currently serving as a Service Management Resilience Consultant at the Department for Environment, Food and Rural Affairs, Iain provides expertise in operational resilience and service continuity management. Previously held positions include Technology Service Manager at Third Bridge Group Limited and IT Service Delivery Lead at Bank ABC, where Iain refined ITIL service processes and managed incident and change management. Iain's diverse background includes roles in various sectors, contributing to enhancing IT service delivery and supporting business needs.
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