Kevin Abbott is a professional with extensive experience in customer service management and operational leadership. Currently serving as a Category Officer at the Department for Environment, Food and Rural Affairs since February 2023, Kevin has held key roles in various organizations, including serving as an ICE Office Investigation Case Manager at the Department for Work and Pensions and a Complaints and Social Media Executive at Colorado Energy. Previous positions include managing teams at Homeshift, Merchant Rentals Ltd, Ombudsman Services, and Capita, where Kevin focused on enhancing team performance and delivering exceptional service. Kevin's career began at Carphone Warehouse, progressing from a Customer Service Advisor to Team Manager. Kevin holds a GNVQ in Construction and the Built Environment from Wigan and Leigh College.
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