Marcus Richards is a skilled ServiceNow Developer currently working at the Department for Environment, Food and Rural Affairs since June 2025. Previously, Marcus served as a ServiceNow Administrator/Developer at Belron® from September 2021 to June 2025, where responsibilities included the global deployment of ServiceNow ITSM across 18 business units, serving over 30,000 end users. Experience also includes roles as System Administrator at Baker Hughes, O365 & Windows 10 Deployment Engineer at St Monica Trust, and an extensive tenure at Imperial Brands PLC, where Marcus worked in IT service management and application support. Early career highlights include positions at Decision Support Solutions LTD and Ajilon UK, focusing on system engineering and application support, respectively.
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