Trish Lamb

Trish Lamb is currently the Customer Experience and Innovation Lead at the Department for Environment, Food and Rural Affairs, where they focus on enhancing customer interactions. With a strong background in environmental sciences, Trish holds a first-class BSc in Geography and a distinction in a Masters of Research (MRes) in Climate Change Impacts and Feedbacks from the University of Exeter. Previously, Trish worked at the Met Office, where they held various roles including Customer Experience Manager and Weather Desk Manager, overseeing customer service teams and improving the overall customer experience.