Zylan Hurrell is currently a Service Owner at the Department for Environment, Food and Rural Affairs, a position held since 2018. They previously served as a Service Delivery Manager at IBM from 2004 to 2018, where they acted as the primary interface to the customer community, focusing on building relationships and maximizing the value of IT services. Zylan began their career with Defra as a SQL DBA and Web Developer from 2001 to 2003, and they hold a degree in Engineering Design from University Campus St Albans, which they completed in 1990.
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