Patrick Marchand

Patrick Marchand has extensive experience in customer success and training, currently serving as Client Success Director for Strategic Accounts at Degreed since May 2025. Previously, Patrick held the position of Manager of Customer Success Enterprise at MasterClass, where responsibilities included leading the Enterprise Customer Success Team to enhance customer outcomes. Patrick's career at Degreed also includes roles as Director of Professional Services and Director of Client Success for Enterprise & Strategic Accounts, where consultancy and client relationship management were key focuses. Other noteworthy positions include President at Cognitive Learning, Project Manager at NetDimensions, and Director of Learning & Development at Friendly Ice Cream Corporation, among others. Patrick holds a BA in Marketing from Quinnipiac University.