Servando Rivera

Customer Experience Manager at Degustabox

Servando Rivera is an experienced professional in customer experience and service management, currently serving as a Customer Experience Manager at Degusta Box since May 2021, where responsibilities include leading a team across six markets, enhancing customer satisfaction KPIs, and improving user experience through analysis and policy development. Prior to this role, Servando was a Customer Service Coordinator at Degusta Box, a Quality and Training Coordinator at NewCo Communications, and held various positions at HelloFresh, including Senior Quality Assurance Coach and Quality Assurance Specialist. With a foundation in hospitality management and a Bachelor of Applied Science in Business Administration, Servando has developed a diverse skill set, working in various capacities across the food and beverage and travel industries throughout a career that began in 2008.

Location

Barcelona, Spain

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Degustabox

Degustabox is an online food subscription service delivering a monthly surprise box containing the latest products, from small and big brands alike, to the homes of the consumer. It is recommended for those that want to get their hands on food that wouldn´t normally be available in the shops at that moment in time or not makes it onto the averageweekly shopping list. Degustabox was founded in 2012 and is based in Stourbridge.


Headquarters

Barcelona, Spain

Employees

11-50

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