Robert Hider

Senior Software Quality Assurance Analyst at Dejero

Robert Hider has a solid work experience in the technology industry. Robert worked at Dejero as a Senior Software Quality Assurance Analyst starting in 2021. Prior to that, they held roles as a Senior Technical Support Analyst and a Technical Support Analyst at the same company from 2017 to 2021. From 2011 to 2013, they worked at BlackBerry as a Desktop Handheld Analyst, where they conducted technical quality audits, collaborated with process development teams, and participated in beta programs. Robert also worked as a Partner Support Associate at BlackBerry from 2010 to 2011, leading pod meetings, coaching peers, and assisting customers. Before their time at BlackBerry, they worked at DependableIT as an E-Support Technical Support Representative from 2007 to 2010, where they handled laptop repairs, created an inventory tracking system, and managed shipping responsibilities.

From 2004 to 2007, Robert Hider attended Mohawk College, where they pursued a degree in Computer Systems Networking and Telecommunications. This program focused on the study and practical application of computer systems networking and telecommunications.

Links

Previous companies

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Blackberry logo

Timeline

  • Senior Software Quality Assurance Analyst

    June, 2021 - present

  • Senior Technical Support Analyst

    May, 2017

  • Technical Support Analyst

    March, 2014