Jay D Herrera

Jay D Herrera has a diverse work experience spanning multiple industries and roles. Jay D is currently serving as a Principal Solutions Engineer at Delegate, a fast-growing modern services platform for revenue operations experts. In this role, Jay focuses on delivering high-quality results and providing flexible service models to achieve desired impacts for clients.

Prior to their current position, Jay worked at DemandRamp as a Technical Support & Salesforce Application Developer. Here, they were responsible for driving client-specific implementations and supporting technical stacks. Additionally, they contributed to the development and ongoing system improvements of the rampmetrics salesforce.com application.

Jay also worked at SheerID as a Revenue Operations Manager. In this role, they managed the technical stack utilized by the revenue team, provided training and support to cross-functional organizations, and acted as the first level of support for platform-related issues. Jay D also played a key role in analyzing, developing, testing, and implementing new software and developing custom applications, widgets, and components in Salesforce to enhance the end-user experience and business automation.

Before SheerID, Jay worked at Intelligent Ecosystems as a Principle Consultant. Here, they executed strategic, data-driven projects with key executive stakeholders and partners in the SaaS industry. Their main areas of focus were marketing automation, CRM, BI, integration, and front-end web development.

Jay's previous experience also includes roles at Norse Corporation as a CRM & Marketing Automation Architect, DemandRamp as a Marketing & Sales Systems Architect, WorkSimple as a Sales & Marketing Operations Manager, Zuberance Inc. as a Sales Operations Manager, and Green Citizen Inc. as a PC Technician.

Overall, Jay D Herrera has a wealth of experience in revenue operations, technical support, salesforce application development, revenue operations management, marketing automation, CRM, front-end web development, and PC technician roles.

Jay D Herrera attended CCSF from 2005 to 2007, where they obtained an AA degree in GIS (Geographic Information Systems). In 2006, they worked as an intern at Winzler & Kelly Consultant Engineers. Additionally, from 2005 to 2006, they also served as an intern at City of Burlingame: Public Works - Engineering Dept., where they collaborated with the Water, Traffic, and Landscape Divisions.

In August 2015, Jay D Herrera obtained two certifications from Salesforce. Jay D became a Salesforce Certified Administrator (ADM 201) and a Salesforce Certified Advanced Administrator (ADM 301).