Jonathan Martin

Jonathan Martin is an experienced IT Service Management professional currently serving as the Head of IT Service Management at Delinian since March 2022, where responsibilities include managing and improving ITSM processes. Prior to this, Jonathan held roles at Thomson Reuters as a SIAM Service Manager and managed a Major Incident and Problem Management team within the EMEA region for over two decades. Experience also includes positions such as Regional Incident Manager at Refinitiv and various roles at Thomson Reuters, including Major Incident Manager and Ops Control. Jonathan's expertise encompasses critical incident management and service improvement within large organizations.