Delinian
Jonathan Martin is an experienced IT Service Management professional currently serving as the Head of IT Service Management at Delinian since March 2022, where responsibilities include managing and improving ITSM processes. Prior to this, Jonathan held roles at Thomson Reuters as a SIAM Service Manager and managed a Major Incident and Problem Management team within the EMEA region for over two decades. Experience also includes positions such as Regional Incident Manager at Refinitiv and various roles at Thomson Reuters, including Major Incident Manager and Ops Control. Jonathan's expertise encompasses critical incident management and service improvement within large organizations.
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Delinian
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We are Delinian. A leading portfolio of highly specialised global businesses focused on critical insights. It’s the fine margins that make the difference in competitive markets. Our clients need to be singularly focused on what really matters to find where opportunity exists. We help them gain a sharper edge in their market, powered by our specialist intelligence and expertise. Our businesses are deeply respected in their industries. They are the go-to source for critical data and expert insights. Their actionable intelligence and critical data – built up over years and constantly sharpened – are deeply embedded in clients’ workflows, enabling them to make the right moves at the right time. And their specialist expertise, gained through years of industry experience, allows them to provide insights that cut through. All this is built on the sturdiest of foundations. Forging deep connections and long-term relationships, we act as a trusted advisor and partner to our clients, anticipating what they need at every stage. And we’re truly global, with customers in 160 countries and over 2,500 employees across North America, South America, Europe and Asia.