Lucy Winter is the Head of Partner Operations for global markets at Deliveroo, where they manage both in-house and vendor teams to enhance performance and drive partner retention and growth. Previously, Lucy held the roles of Customer Service Manager and Team Lead Manager at British Gas from 2017 to 2019, overseeing a high-performing team of advisors. They are currently serving as Partner Operations Manager and Senior Service Performance Manager at Virgin Media O2 since 2023.
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