Sami Issa

Sami Issa is a seasoned professional with significant experience in strategy and operations across various industries. Currently serving as a Senior Manager in the Customer Experience Strategy team at Deliveroo, Sami focuses on enhancing customer experiences in the app's order and delivery process through cross-functional collaboration. Prior roles include Strategy & Ops Lead at TIER Mobility, where responsibility encompassed leading strategic and operational projects, and Senior Management Consultant at Blackline Consulting, executing over 30 projects for diverse clients. Additional experiences include research and policy consulting at the Institute on Municipal Finance and Governance and the Ontario Ministry of Economic Development and Growth, alongside a role at the International Monetary Fund. Sami holds a Master's in Global Affairs from the University of Toronto and a Bachelor of Arts in Economics from York University.