James Frederick is a Product Operations professional currently working at Delivery Hero since May 2024. Prior to this role, James contributed to eBay as a Product/UX specialist from November 2023 to April 2024, where responsibilities included analyzing data for the delivery and returns experience, supporting a returns experience revamp, conducting user experience research, and managing product rollouts. At Media4Care from May 2023 to October 2023 as a Product Manager, James implemented significant efficiency improvements, collaborated on product specifications, and engaged with users to drive product enhancements. Earlier experiences include a Research Development Internship at sifin diagnostics gmbh and roles in sample management and PCR analysis at Bioscientia Institut and WeCare Services GmbH. James holds a Bachelor’s degree in Biotechnology from Berlin University of Applied Sciences and is pursuing a Master of Science in Pharmaceutical Biotechnology at Hamburg University of Applied Sciences.
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