Abraham Perez is an experienced professional with a background in sales and customer service management. At Dell EMC, Abraham held positions as OEM Inside Sales Manager and Regional Manager for Order Management Support, leading teams and driving operational initiatives. Earlier roles at Dell included Service Desk Manager, where a focus was placed on enhancing service desk productivity and customer satisfaction, and Customer Care Manager, emphasizing customer communication and problem-solving. Additionally, Abraham served as a Technical Support Specialist Team Lead and began a career in tech support at Sitel. Academic qualifications include a Master's Degree in Maritime Studies and a Técnico en Ingeniería with a specialization in operations.
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