Akram Ibrahim is an experienced Service Delivery Manager at Dell EMC since October 2023, previously holding leadership roles at du from November 2006 to August 2023, including Manager of User Access Management and Data Security Governance, and IT Service Delivery Team Leader. Akram's expertise spans IT service delivery, data protection governance, incident management, and team leadership. Earlier experience includes positions at Seavin PSS Egypt as a Computer Specialist and at The Egyptian Exchange as an IT Specialist, showcasing a strong foundation in technical support and systems administration. Akram holds a B.Sc. in Commerce from Ain Shams University, obtained between 1998 and 2001.
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