Alan Earls is a seasoned professional with over 20 years of experience in leading portfolio-level initiatives in AI, ML, and agentic systems. Currently serving as a Portfolio Program Lead at Dell Technologies, they focus on shaping high-level strategy and implementing scalable solutions to enhance customer experiences. Previously, Alan held various roles at Dell, including Global Escalation Incident Manager and Senior Technical Program Manager, where they demonstrated a strong commitment to improving processes and delivering exceptional support. Alan earned a Bachelor’s Degree in Technology Management and a Post Graduate Diploma in Business Innovation and Digital Transformation.
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