Alexandre Ew

Alexandre Ew is a Tech Support Senior Manager at Dell Technologies, where they are responsible for leading a team that provides exceptional service through social media channels. With a history of management roles at Dell and expertise in customer support, Alexandre has implemented innovative strategies to enhance communication and service delivery, earning multiple awards for quality. They also serve as a professor at Universidade do Vale do Rio dos Sinos, teaching courses in Mechanical and Production Engineering. Alexandre holds a Master's degree in Mechanical Engineering and an MBA, reflecting a commitment to both academic and industry excellence.