Alfredo (Fred) Lomas is a seasoned professional in technical support, having held various roles in the technology sector from 1998 to 2017. They served as Manager of the Global Support Center (Data Domain) at Dell EMC, where they oversaw technical support operations and staff development. Prior to this, they held positions at EMC/Data Domain and VeriSign, Inc., providing advanced technical support and managing workflows. Fred has a solid foundation in troubleshooting and supporting network and data storage solutions.
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